FREQUENTLY ASKED QUESTIONS
To rent a car, you will need a valid driver’s license, a credit card in your name, and a form of identification, such as a passport or national ID. Additional documents may be required depending on the rental location.
Yes, Click & Drive allows drivers under 25 to rent a car, but there may be an additional young driver surcharge. The minimum age requirement and surcharge details can vary by location.
Booking online is easy! Simply visit our website, choose your desired pick-up and drop-off locations, select your car, and complete the booking process. You will receive a confirmation email with your booking details.
Our cancellation policy varies depending on the type of booking and rate plan chosen. Please refer to your booking confirmation email for specific details. Generally, cancellations made within a certain timeframe may be eligible for a full or partial refund.
Some rentals include unlimited mileage, while others may have a mileage limit. Check the terms and conditions of your rental agreement for specific details. Additional mileage charges may apply if the limit is exceeded.
Yes, additional drivers can be added to your rental agreement, provided they meet the same age and license requirements as the primary driver. There may be a fee for each additional driver.
Yes, we offer one-way rentals between select locations. Please note that one-way rentals may incur an additional fee, and availability may vary by location.
In the unlikely event that your rental car breaks down, contact our roadside assistance team immediately using the number provided in your rental agreement. We will assist you in arranging a replacement vehicle or necessary repairs.
Generally, our rental cars can be driven within the country of rental. However, cross-border travel or travel to certain regions may require prior authorization and may be subject to additional fees. Please check with our staff for specific restrictions.